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Latest from our blog

SDI Podcast Episode 4

At SDI, we love nothing more than putting a spotlight on service desks and individuals in the community who are doing amazing things! We thought…...

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What do rugby, Certification, daffodils and SDI have in common?  

…Wales ! A growing number of organisations across Wales are developing, updating and improving their IT service offering through Service Desk Certification (SDC).  There are...

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SDI Spotlight: Go-Ahead

In this month’s SDI spotlight, we speak to and share best practice with Go-Ahead Group about their Service Desk:   Tell us a little...

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