Download Your Insight Report

Download 'Improving The Onboarding Process' Report

SDI Members receive essential service desk insight reports and research every month. This member exclusive content promotes service improvement, provides support with alignment to best practice, offers advice and guidance and aims to inspire the service desk community.

This report explores:

  • Factors that reduce the experience of the onboarding process
  • Things you can do to ensure the process is effective
  • Why it’s important to streamline the process across different departments
  • Ways you can utilise automation for onboarding
Fill out the form below to download:

Improving The Onboarding Process - Insight Report Download

"Being a member of SDI has provided us the tools to improve our service, raise our profile, demonstrate our value and connect the IT Service Desk to work closer to the rest of IT and the University. The difference this has made for our customers has been improved response times, communications, customer engagement and, ultimately, improved customer satisfaction!"
- Antonia Jones, University of Leeds

MESSAGE US
close slider
  • Feel free to get in touch. To ask a question directly please submit your message using the form below.
  • Can we send you updates and offers to help you be brilliant?
  • This field is for validation purposes and should be left unchanged.
X