Today we are in the middle of the Information Revolution, facing fundamental changes to the way we live and work. This revolution brings as much change in a decade as was spread over a century last time. We are moving towards a future model of work which has truly adapted to the social, technological, and economic influences of the twenty-first century.
To succeed in this new era, organisations are confronted with the need for change.
During this event, our speakers will be covering the following:
Additionally, we will introduce you to the latest industry sensation – SRE (aka Site Reliability)
Service Management Consultant, TOPdesk UK
Tuan is a Service Management Consultant at TOPdesk and is an expert in service orientation and digital transformation.
Guiding Organisations to service excellence using industry best practice and modern approaches for the digital era for better experiences.
DevOps and Ways of Working speaker, writer, consultant, coach and learning facilitator at Ranger4 Limited
Helen Beal helps people practice DevOps principles in real world organizations for Ranger4. She describes herself as a DevOpsologist as her main role in her working life is to study the inputs and outputs of the thinking systems that make up DevOps and what value outcomes they deliver and we can measure. Helen is also Chief Ambassador at DevOps Institute, an analyst at Accelerated Strategies Group, a DevOps editor for InfoQ and writes for a number of online platforms. Outside of DevOps she is an ecologist and novelist. She once saw a flamingo lay an egg and has a particular fondness for
Director Agile & DevOps Transformation at SoftServe
Over 20 years of experience delivering enterprise solutions. Significant experience implementing 'lean thinking' approaches and delivering fit for purpose solutions in large enterprise environments.
Experience implementing disruptive solutions requiring stakeholder engagement at C-Level, Senior Management, and engineering levels.
Champion for Lean Agile processes and ensuring people and process side are considered along with technology decisions.
Experience in peer assignment to C-Level during complex transformation programs.
CEO and Co-Founder at Autotestpro Ltd
CEO and Co-founder of Autotestpro Ltd offering a patent pending and highly innovative DevOps and Automated Testing solution for cloud platforms, especially ServiceNow.
Our solution for ServiceNow users, allows business users to quickly define and run their own automated tests. Passes and failures are instantly visible on a user friendly dashboard. Our solution removes the headache of the laborious and inefficient manual testing of ServiceNow and makes the process as easy as clicking a button
Principal Product Manager at BMC Software. ITIL4 Contributing Author
Jon is an experienced IT Service Management professional, with extensive knowledge and experience gained through 18 years working across ITIL disciplines in roles including Developer, Analyst, Project Implementation Specialist, Technical/Project Architect, Consultant, and Product Manager.
Infrastructure Engineer at Alliants
An experienced and proactive Application Support Analyst, specialising in building and supporting monitoring, automation and infrastructure solutions. Enhanced with Agile Scrum Product Owner / Scrum Master skills to build and manage development and support projects, from inception to release. Vast experience communicating with directors, users, customers, vendors, developers and sales people. Providing professional solutions for in-house and off-the-shelf applications, using a variety of platforms and databases. A team and self motivator, facilitating improvements through training, documentation, and collaboration. Experienced in working to tight deadlines and criteria in pressured environments. An Agile enthusiast, especially with continuous incremental improvements and frequent user feedback methods.
Cloud and Digital Transformation Advisor, Natwest Markets
David is an SRE-Driven innovator, with experience of implementing SRE and DevOps in large enterprises.
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