Thank you for signing up to receive updates from SDI. You can change your mind at any time by updating your preferences here or clicking the link at the bottom of any email. If you like to stay up to date and in the know about all things ITSM, make sure you’ve got a ticket to SDI19! See ticket options>> SDI19 is the 32nd service desk conference hosted by SDI. Taking place over three days from 25-27 March 2019, this event will bring together a record number of IT service professionals from over twenty countries and from every industry imaginable. For three decades, SDI has been inspiring service desks to be brilliant by bringing the community together to be inspired by each other as well as a brilliant line-up of hand-picked speakers from both inside and outside the world of ITSM.