The Meet The Stars SDC event took place on 25th March 2019 at Hilton Metropole, Birmingham. The event was hosted by Damian Bowen, SDC Lead Auditor & ITSM Consultant. Speakers included: • Paige Smith, Service Delivery Manager, Air IT • David Gordon, Head of IT Service Operations, Informatics Merseyside • Lisa McDonald, ITIL Manager, University of Edinburgh • Mark Bassett, Head of Service Management, Barnardo’s You can view the speaker presentation slides below: Questions about Certification? Use the form on this page to ask us anything about Service Desk Certification (SDC). Or contact one of our friendly advisers on +44 (0)1689 889100 to discuss whether Certification is right for your service desk. Service Desk Certification Enquiry First Name*Last Name*Work Email*Country*How can we help?* I'd like to talk to somebody about whether SDC is right for my service desk We are ready to join the SDC programme I want to know how I can work with SDI as a Global Partner to deliver SDC in my country or type your query here:What's the best telephone number to call you back on?Can we send you ITSM related updates and offers to help you to be brilliant?*YesNoCommentsThis field is for validation purposes and should be left unchanged.